In Conversation: Sarah Jaffe and Joanne McNeil

Joanne McNeil, author of Lurking: How a Person Became a User, joined me for the first in a series of author conversations during coronavirus. How did tech companies get shaped by the last crisis, and how will they emerge from this one? Where did Amazon get all this power, and how did Zoom take over our lives? And more importantly, how can we take that power back? Watch here.